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Posts Tagged ‘White Papers’

Using Microsoft Server Technology to Build Carrier Grade Call Centers

Saturday, January 5th, 2008 by Rafael D
CosmoCom is a New York-based company that has pioneered the development of VoIP call center technology based on Microsoft servers since 1996. Its flagship product, CosmoCall Universe (CCU), radically alters the conventional model of a call center and its attendant economics. CosmoCall Universe...
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